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Refunds
We stand behind our plugin, but understand it won’t work perfectly for everyone. If you’re unhappy with your purchase, or have an issue we’re unable to resolve that makes the plugin unusable, we’ll consider a refund.
Refunds are offered at our sole discretion and must meet all of the following conditions:
- You’re within the first 14 days of your purchase – no refunds after that.
- Your issue comes from being unable to install the plugin properly or get its basic functions working.
- You’ve already tried to resolve the issue with our support team.
- The issue isn’t caused by a third-party plugin, theme, or other software.
- Refunds don’t apply to product upgrades or annual renewals.
By purchasing the plugin, you agree to this refund policy. To submit a refund request, contact us.
Refund Processing Times
PayPal: typically 3-5 business days, though it can take longer depending on your payment method. See PayPal’s refund processing times.
Stripe: depending on your bank’s processing time, refunds can take 5-10 business days to appear on your statement.
Licensing and Agreement
By purchasing our product(s), you agree to the terms of use on this page and at checkout. We reserve the right to:
- Change or modify these terms of use without prior notice.
- Refuse or cancel a subscription if fraud or abuse is suspected.